FAQs

If you’re looking to return your order for whatever reason, we're here to help! You can return your product for store credit or a refund to the original payment method (less shipping).

Please note the following exceptions to our return and exchange policy:

Contact must be made within 7 days of delivery and returns must be received by our office within 14 days of delivery. To initiate a return, please email hey@jctsupply.com.